Author Archives: Carolee Sherwood

So You Want to Grow Up to Be a Social Media Manager? What. Ever.

Carolee Sherwood, Conversation Manager

Lots of social media managers rock. It’s a great gig if you can get it, as they say, but it is actual work...

Posted in Social Marketing

Motivational Hashtag at Core of Retailer’s Social Media Campaign

Carolee Sherwood, Conversation Manager

Make an emotional pitch for user-generated content (“What do you #RunFor?) from an active community within your customer base... and you have a winning hashtag that can help boost your brand.

Posted in Retail & Consumer, Social Marketing

9 Ways Retailers Use Hashtags to Promote Branded Content

Carolee Sherwood, Conversation Manager

Hashtags are already popular on Twitter, Instagram, tumblr, Pinterest, Vine and Pheed, and the word on the street is that Facebook will incorporate hashtags, too. So, wherever you are, there’s an opportunity to play along.

Posted in Retail & Consumer, Social Marketing

Banks Use Social Media to Demonstrate Concern and Action Post-Sandy

Carolee Sherwood, Conversation Manager

Since Monday when Hurricane Sandy devastated parts of the East Coast, including the metro New York area, brands’ social streams have been full of caring messages, but what stood out to me today were the messages coming from Bank of America’s Facebook page and Twitter stream (@BofA_News).

Posted in Financial services

Facebook Campaign Connects Bank with What Makes its Fans Happy

Carolee Sherwood, Conversation Manager

Here’s something else the bank did right: participate in social media in a way that is more brand-like than bank-like. Though more and more banks and financial institutions have presences on Facebook, Twitter and other social platforms, many remain fearful, and many still seem confused about what they can or should do.

Posted in Financial services

Experiential Events Complement Social Promotion of MVP Campaign

Carolee Sherwood, Conversation Manager

The primary vehicle for promoting MVP's Ultimate Game Changer campaign will be social -- but not just social media! We're using experiential social events to add to awareness and build excitement and interest.

Posted in Social Marketing

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