Category Archives: How to Go Social

Managing Online Communities – a How-To with the Conversation Manager

The Media Logic Team

Our recent MarketingProfs article entitled, “Marketing Destination: Online Community – How to Survive and Thrive” co-authored by Media Logic EVP/ECD Ronald Ladoucer and conversation manager, Melissa Fiorenza, explored what it takes to develop and maintain a vibrant online community.

In this follow-up discussion, the authors discuss why professional management is critical to a vibrant online community and how conversation managers utilize a unique set of marketing skills and tools to keep their client communities active and engaged.

Posted in How to Go Social, Influencer Marketing, Social Marketing, Social Promotions, Zeitgeist & Coffee

Making Light of the Facebook Drama

Melissa Fiorenza

I know, I know. No one likes the new Facebook updates. But we all said that last time they changed, and the last time, and the last time. And every time, we got used to it. So this time, I propose that we all just relax. And find the humor in it all.

Posted in How to Go Social

Charting the Course for a New Generation

Scott Rodgers

With a new owner and president at its helm, KO Sailing – the largest small boat dealer on the Gulf Coast – turns to Media Logic to make a bold statement with a new brand.

Read the full article and watch as Senior Art Director Ivan talks through the KO Sailing transformation.

Posted in Branding, How to Go Social, Social Marketing

The New Face of Experiential Marketing (or Getting Really Social)

Randy Burge

Not so long ago, marketers created a bright line between experiential and social marketing…

But the line is beginning to fade.

Let’s take a closer look at what experiential marketing looks like in the age of social media.

Posted in How to Go Social, Social Marketing

Top 4 Factors of an Integrated Approach to Search Engine Optimization and Social Media

Michael Smith

More often than not, Media Logic sees companies significantly concentrating on either SEO or social marketing… So how can they effectively integrate both in a strategic approach without expending twice the time and resources? To help provide some direction, I decided to reach out to Media Logic colleague, Danny Dover, an influential SEO expert at SEOmoz, to determine a few key factors in developing an approach that effectively integrates search engine optimization and social media on a small scale.

After putting our heads together, we’ve come up with 4 critical success factors for an integrated approach to search engine optimization (SEO) and social media marketing…

Posted in How to Go Social, Measure and Refine, Social Marketing

Pimp My App…and Yourself?

Paige Fleury

fox-fringe-pimp-my-appEarlier this month, Fox announced the first-ever “Pimp My App” contest, challenging app developers to “the coolest, groundbreaking, mind-bending app for the Fox hit show “Fringe” and pocket a cool 10 large along the way”. While user-generated content (UGC) and consumer-generated advertising (CGA) is nothing new, application development is. It’s the first “you do it for us” application developer contest that pays above-and-beyond the exposure the end product may deliver and the only one to be promoted on a broad scale.

Posted in Emerging Media, How to Go Social, Social Marketing

Gimme Some of That Old Spice Guy Magic

Phyllis Niner

Gimme Some of That Old Spice Guy MagicWe all remember that famous “I’ll have what she’s having” scene in “When Harry Met Sally.” It spawned copycat marketing and mainstream conversation and humor for years since.

So, it’s no surprise that we were recently told, “We want some of that Old Spice Guy stuff,” no less than four times, in a recent meeting with a company looking for a b2b social media strategy to capture some OSG-type magic.

Posted in Conversation Mining and Surveys, How to Go Social, Social Marketing

Exploring Our Love-Hate Relationship with Facebook

Sheila Cowieson

This just in: Facebook gets an “F” in customer satisfaction. Yes, in a survey released this month, the American Customer Satisfaction Index reports that Facebook has scored a surprisingly low 64 points out of a possible 100. “This puts Facebook in the bottom 5 per cent of all measured private-sector companies, and in the same range as airlines and cable companies, two perennially low-scoring industries with terrible customer satisfaction,” reports the ACSI. The site has even lower satisfaction than IRS e-filers. Ouch.

How can this be? How can the most visited site on the Internet also be among the most despised?

Posted in How to Go Social, Social Marketing

“You’ve far exceeded our expectations!”

Bath & Body Works, HauteLook, Visa, Miller Heiman & other national brands have raved ....