Category Archives: How to Go Social
July 1, 2010
JPMC Foundation’s Kimberly Davis: Taking Risks. Making Change. And Engaging a Whole Lot of Fans.
The June special issue of Fast Company featured “The 100 Most Creative People in Business”. The section about JP Morgan Chase Foundation’s President, Kimberly Davis, caught my attention instantly because her story helps illustrate some of our own findings here at Media Logic about brand engagement, and similar transparency versus authenticity obstacles that we have encountered with our financial clients and observed in our recent research whitepaper.
Posted in How to Go Social, Social Marketing
Tagged authenticity, brand advocacy, brand communities, Chase Community Giving, crowdsourcing, Facebook, financial services, Kimberly Davis, risk management, risk-taking, Social Marketing, social media as a marketing tool, transparency, value of social marketing
June 21, 2010
New Whitepaper on the “Big 6” Social Marketing Strategies for Financial Institutions
Over the past 18 months, businesses across industries have watched social media swiftly migrate to the center of marketing and business strategy. Organizations large and small are not only embracing social media, but are discovering innovative ways to use social media as a business tool, by moving “the conversation” to the center of their decision-making processes. However, businesses in the financial services sector have been slower than their consumer brand cousins to embrace social media.
Media Logic’s latest whitepaper, Fear not! How financial service institutions can put the ‘Big 6’ social marketing strategies to work, suggests strategies, platforms, and control protocols for how financial service institutions and other regulated businesses can begin to step into social marketing without fear.
Posted in Conversation Mining and Surveys, How to Go Social, Social Marketing
Tagged banks, control protocols, financial services marketing, regulated businesses, regulated industries, research, safe strategic social marketing, Social Marketing, social media for financial services, social media marketing challenges
June 10, 2010
Social for Medical: Three Key Factors for Social Marketing of Medical Practices
Media Logic is working with Atlantic Medical Imaging (a multi-site radiology/imaging practice based in New Jersey) to establish thought leadership, create engagement and preference among patients (and prospective patients) and referring physicians, and ultimately drive utilization. At the center of the strategic social marketing effort is a blog featuring information on the benefits of low dose radiology, a key differentiator for the practice. We also use Facebook and Twitter to create a fan base, encourage interaction and drive traffic to the blog.
Even though the effort has just recently launched, we have used “best practice” techniques we have learned through our work with highly regulated industries such as banking and insurance to build-in security while optimizing engagement. Here are three key elements we believe are important in using social media for medical practices.
Posted in How to Go Social, Social Marketing, Zeitgeist & Coffee
Tagged Atlantic Medical Imaging, best practices, engagement, highly-regulated industries, Media Logic, medical practices, risk management, social media as a marketing tool, strategic social marketing, thought leadership, Zeitgeist & Coffee
May 5, 2010
Making Social Media Work Out for Older Adults
Here at Media Logic, we’ve been busy working out social media for older adults…
In our recent work with Healthways SilverSneakers Fitness Program, we’ve discovered that older adults are readily embracing social media – to share health, fitness and life goals –by increasing engagement among a mature audience by twenty-fold in just a few months.
Posted in How to Go Social, Social Marketing, Zeitgeist & Coffee
Tagged brand communities, collaborative marketing, engagement, engaging mature adults, Facebook, health and wellness, Healthways, loyalty, matures, membership-based organizations, older adult communities, older adults, Silver Sneakers, social marketing, social marketing solution, social media, social media as a marketing tool, social media management suite, strategic social marketing, Zeitgeist & Coffee
April 29, 2010
Modern Marketing Manifested in Retail Design
We have a Firestone Complete Auto Care Store across the street from our office here at Media Logic. They mainly sell tires and do some other car care maintenance. I hadn’t been in the store in a year or so, but this week I had to stop in to get my wiper blades replaced (I know, I should’ve gone to Pep Boys and saved $20, but I didn’t).
Upon entering the store it was clear that the interior had been completely overhauled since my last visit. They did a really nice job. It was as if Firestone decided to tap the modern marketing ethos – facilitate conversation and establish authenticity – as their design inspiration.
April 22, 2010
Celebrating the Power of Social Media at Foursquare Day
Back in January, I wrote my first App Spotlight blog post here on Logical Juice, about Foursquare. Since then it has become one of the most popular apps available across all mobile platforms, and is now only days away from hitting the 1 million registered users mark.
The popularity of the app gave rise to last week’s first annual Foursquare Day, the first globally recognized grass-roots celebration of the power of social media…
And I was lucky enough to have received an invitation to join in the festivities.
April 21, 2010
Engaging the Aging: Creating Conversation for SilverSneakers
Through our recent work with Healthways SilverSneakers, Media Logic is proving the value of strategic social marketing for membership-based organizations. In partnership with us, SilverSneakers has employed a nimble social media content development strategy and our revolutionary social media management suite, Zeitgeist & Coffeesm, to enhance its engagement with members – increasing participation, fostering loyalty and stimulating new membership growth.
Watch as our conversation manager, Michelle, provides a behind-the-scenes look at how Media Logic and SilverSneakers are using social media as a marketing tool for collaboration and interaction with an active community of older adults.
Posted in How to Go Social, Social Marketing, Zeitgeist & Coffee
Tagged collaboration, communities, conversation manager, engagement, growth, interaction, loyalty, membership organizations, seniors, Silver Sneakers, social media as a marketing tool, social media content development, social media management suite, strategic social marketing, Zeitgeist & Coffee
April 15, 2010
Duck! Rabbit! Duck! Seeing Beyond the Social Ownership Illusion
Who owns social, anyway? It’s the question Pete Blackshaw asks in his insightful 4/12/2010 Ad Age article.
Blackshaw does a wonderful job highlighting the dualities and absurdities (not to mention clichés) that emerge in any discussion of social ownership. I think these dualities emerge because what we have in social is one of those “duck/rabbit” or “vase/face” optical illusions which delight and frustrate us because, although we can see both things easily, our brains won’t allow us to see both at the same time. “It’s a duck! It’s a rabbit! It’s a duck!”
It’s the same with social.
April 7, 2010
Content Means Business. But it Takes Collaboration not Automation.
Looking to develop new leads for your business?
Wondering why new visits to your website are declining even though you use Twitter and have a Facebook profile or fanpage?
Are you blogging?
According to the State of Small Business Report from Network Solutions in conjunction with the University of Maryland School of Business (with a tip-of-the-hat to HubSpot for featuring data from the report on their blog), fewer than 40% of U.S. small businesses blog about their area of expertise. Let’s rephrase that: nearly 60% of small businesses are leaving their content on the table. And by “on the table,” I mean nowhere to be found.
So why should you care?
April 5, 2010
Putting Conversation at the Core
We are conversation-centric in theory… and in practice. We’re using social media to put collaboration and conversation at the core of our business. Are you?