Tag Archives: conversations

Even When People are to Blame, the Brand is Responsible

Carolee Sherwood

Preventing mistakes like the infamous Chrysler F-bomb

When an individual representing Chrysler tweeted a derogatory remark about Detroit, a city Chrysler is invested in promoting, there was someone to fire, and there was an agency to let go.

Still, at the end of the day, the public holds the brand itself responsible for its social media streams. Chrysler will take the brunt of the impact.

As a result of the controversy, social media marketing takes a bit of a beating, as well.

Posted in Social Marketing, Zeitgeist & Coffee

Gimme Some of That Old Spice Guy Magic

Phyllis Niner

Gimme Some of That Old Spice Guy MagicWe all remember that famous “I’ll have what she’s having” scene in “When Harry Met Sally.” It spawned copycat marketing and mainstream conversation and humor for years since.

So, it’s no surprise that we were recently told, “We want some of that Old Spice Guy stuff,” no less than four times, in a recent meeting with a company looking for a b2b social media strategy to capture some OSG-type magic.

Posted in Conversation Mining and Surveys, How to Go Social, Social Marketing

Modern Marketing Manifested in Retail Design

Josh Martin

Modern Marketing Manifested in Retail DesignWe have a Firestone Complete Auto Care Store across the street from our office here at Media Logic. They mainly sell tires and do some other car care maintenance. I hadn’t been in the store in a year or so, but this week I had to stop in to get my wiper blades replaced (I know, I should’ve gone to Pep Boys and saved $20, but I didn’t).

Upon entering the store it was clear that the interior had been completely overhauled since my last visit. They did a really nice job. It was as if Firestone decided to tap the modern marketing ethos – facilitate conversation and establish authenticity – as their design inspiration.

Posted in How to Go Social, Social Marketing

Celebrating the Power of Social Media at Foursquare Day

John Jordan

Back in January, I wrote my first App Spotlight blog post here on Logical Juice, about Foursquare. Since then it has become one of the most popular apps available across all mobile platforms, and is now only days away from hitting the 1 million registered users mark.

The popularity of the app gave rise to last week’s first annual Foursquare Day, the first globally recognized grass-roots celebration of the power of social media…
And I was lucky enough to have received an invitation to join in the festivities.

Posted in Emerging Media, How to Go Social, Social Marketing

Putting Conversation at the Core

George Nagy

We are conversation-centric in theory… and in practice. We’re using social media to put collaboration and conversation at the core of our business. Are you?

Posted in How to Go Social, Social Marketing

"Cheer" Up! Even P&G GM Had Social Media Wrong

Jim Sciancalepore

If you feel that you may have been dismissive about the marketing power of social media, “Cheer” up. Stem the “Tide” of negativity. I’m going to let you in on a little “Secret.” Because, the reality is, many marketers shared this point of view. But perhaps none so famously as Procter & Gamble’s Ted McConnell.

Who’s Ted McConnell?

Posted in Social Marketing

The Proof in the (figgy) Pudding

Scott Rodgers

This past December, we sent out a press release introducing the Media Logic Holiday “Card” as “the perfect social season’s greeting.” Looking back on it a month later, that sentiment seems to have been particularly apt. Not only was the whole project fun and entertaining for us to conceive and execute, but it also proved to be a really good example of something we’ve been talking a lot about – that thinking and acting social can generate real conversation and results.

“Joyful Noise” generated a huge spike in online activity. Within two days, our Facebook page views jumped over 300%. And traffic to Media Logic’s website surged as well. People were not only enjoying the card itself, but also sticking around to learn more about the company that created it.

Then, the second wave came.

Posted in How to Go Social, Social Marketing, Social Promotions

Prospecting High Value Customers with Social Media

Michael Smith

Can social media marketing drive B2B inbound leads? I think so.

Can you be convinced?

Posted in Lead Capture and Nurturing, Social Marketing

“You’ve far exceeded our expectations!”

Bath & Body Works, HauteLook, Visa, Miller Heiman & other national brands have raved ....