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	<title>Media Logic Blog &#187; marketing</title>
	<atom:link href="http://blog.mlinc.com/tag/marketing/feed/" rel="self" type="application/rss+xml" />
	<link>http://blog.mlinc.com</link>
	<description>Putting social marketing at the center of business to drive better customer engagement, brand advocacy and growth.</description>
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		<title>Empowered Consumers Push Brands to Cut Loose</title>
		<link>http://blog.mlinc.com/2010/01/05/empowered-consumers-push-brands-to-cut-loose/</link>
		<comments>http://blog.mlinc.com/2010/01/05/empowered-consumers-push-brands-to-cut-loose/#comments</comments>
		<pubDate>Tue, 05 Jan 2010 20:38:50 +0000</pubDate>
		<dc:creator>Ronald Ladouceur, Executive VP/Executive CD</dc:creator>
				<category><![CDATA[Conversation-Centric Marketing]]></category>
		<category><![CDATA[brands]]></category>
		<category><![CDATA[campaigns]]></category>
		<category><![CDATA[conversation-centric]]></category>
		<category><![CDATA[Dominos]]></category>
		<category><![CDATA[empowered consumers]]></category>
		<category><![CDATA[experimentation]]></category>
		<category><![CDATA[integrated strategy]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[media landscape]]></category>
		<category><![CDATA[Pepsi]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Taco Bell]]></category>
		<category><![CDATA[traditional media]]></category>

		<guid isPermaLink="false">http://logicaljuice.mlinc.com/?p=2062</guid>
		<description><![CDATA[If there is one truth in our new conversation-marketing world, it is that brands need to be fearless and try new things. Three big campaigns in the pipeline right now – from Pepsi, Domino's and Taco Bell – are testing the new rules of marketing in a conversation-centric world.

Will these campaigns succeed? Fail? From a branding perspective, does it matter?]]></description>
			<content:encoded><![CDATA[<p>Three big campaigns in the pipeline right now are testing the new rules of marketing in a conversation-centric world: Pepsi&#8217;s &#8220;<a title="http://www.refresheverything.com/" href="http://www.refresheverything.com/">Refresh Everything</a>,&#8221; Domino&#8217;s &#8220;<a title="http://www.pizzaturnaround.com/" href="http://www.pizzaturnaround.com/">Pizza Turnaround</a>&#8221; and Taco Bell&#8217;s &#8220;<a title="http://drivethrudiet.com/" href="http://drivethrudiet.com/">Drive-Thru  Diet</a>.&#8221;</p>
<p>All are being hailed as <strong>social media</strong> innovations and harbingers of the death of traditional advertising. More  accurately, they are examples of big brands scrambling to cope with consumer empowerment and a fractured media landscape.</p>
<p>Pepsi&#8217;s &#8220;Refresh Everything&#8221; campaign is the most ambitious. At the very least it is a great stunt. The  company <a title="http://abcnews.go.com/Business/pepsis-big-gamble-ditching-super-bowl-social-media/story?id=9402514" href="http://abcnews.go.com/Business/pepsis-big-gamble-ditching-super-bowl-social-media/story?id=9402514">made  the news</a> by deciding to <em>not</em> run Super Bowl ads. That announcement  probably generated more media exposure than running Super Bowl ads would have. Beyond the stunt, the campaign is a brave experiment. Pepsi is gambling that  distributing $20 million across thousands of bloggers/activists will gain more media exposure than $20 million spent during Super Bowl. They&#8217;re gambling on the social media &#8220;network effect.&#8221; And they are gambling that &#8220;do-gooders&#8221; will not be embarrassed to attach their ideas to a big corporate brand. We think Pepsi  could have given the campaign more of a <strong>traditional media</strong> push. Regardless, if it works, Pepsi will have succeeded in killing two birds with one  stone – they will effectively counter their &#8220;big bad global brand&#8221; image and  multiply their media investment. What is notable about this campaign is that it  is all about mission and has nothing to do with product.</p>
<p>Domino&#8217;s &#8220;Pizza  Turnaround,&#8221; on the other hand, it is all about the product. It’s the story of  how the company changed its standard pizza formula in response to customer  feedback. No mission, but very conversation-centric. The launch video struck  just the right note. It’s lighter and less ambitious than the world-changing  Pepsi campaign, but then again we are talking about soda pop and fast food here.  Because it comes off as honest, responsive and relevant to the product, this  campaign is likely to connect. It will drive reconsideration and trial. Whether  the &#8220;new&#8221; product can live up to the promise, well &#8230; Regardless, as an example  of a good <strong>conversation-centric marketing campaign</strong>, it’s a hot  four-cheese success!</p>
<p>Finally, the Taco Bell &#8220;Drive-Thru Diet&#8221; campaign.  Hmm&#8230; Rather than leverage the conversation to address the company’s real  product issues, like Domino&#8217;s is trying, or focus on a mission, like Pepsi, Taco  Bell is attempting to use an <strong>integrated media strategy</strong> to do  that old fashioned marketing trick – sell us a counter-factual pile of beans.  They’re going to try and get us to believe that stuffing down fatty foods in our  cars can help us lose weight. What? Who is going to buy that? I can believe that  a Subway lettuce sandwich is a better choice than a greasy burger. But can I  really believe that a Taco Bell &#8220;diet&#8221; will make me skinny?</p>
<p>Yet, despite  the critique, I have to applaud all three efforts.</p>
<p>We are living in  interesting times. And if there is one truth in our new <a title="http://logicaljuice.mlinc.com/2009/12/14/a-new-marketing-model-emerges-from-the-chaos/" href="../2009/12/14/a-new-marketing-model-emerges-from-the-chaos/">conversation-centric  marketing world</a>, it is that brands need to be fearless and try new things.  Cut the strings of caution! Experiment. Even if Taco Bell customers don’t lose  weight, Domino&#8217;s doesn&#8217;t deliver and Pepsi falls flat, there&#8217;s little downside.  That&#8217;s the irony of consumer empowerment. Brands have lost a lot of authority,  but they&#8217;re no longer expected to be perfect either.</p>
<p><a href="http://www.mlinc.com/zeitgeist/request.cfm?fid=2&amp;cid=znc_mlw_znc2_lj" target="_blank"><img title="request-demo_banner" src="http://logicaljuice.mlinc.com/wp-content/uploads/2009/11/request-demo_banner.gif" alt="request-demo_banner" width="525" height="130" align="left" /></a></p>
]]></content:encoded>
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		<title>Looking Ahead, Looking at Headlines</title>
		<link>http://blog.mlinc.com/2010/01/04/looking-ahead-looking-at-headlines/</link>
		<comments>http://blog.mlinc.com/2010/01/04/looking-ahead-looking-at-headlines/#comments</comments>
		<pubDate>Mon, 04 Jan 2010 14:30:43 +0000</pubDate>
		<dc:creator>Jim Sciancalepore, VP/Sr. Creative Director</dc:creator>
				<category><![CDATA[Conversation-Centric Marketing]]></category>
		<category><![CDATA[authenticity]]></category>
		<category><![CDATA[connections]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[flexibility]]></category>
		<category><![CDATA[immediacy]]></category>
		<category><![CDATA[marketers]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://logicaljuice.mlinc.com/?p=2038</guid>
		<description><![CDATA[In the fleeting moments of a turbulent, unpredictable and unflaggingly interesting decade, one need only look at some of the headlines and newsbites of the day to see the shape of marketing things to come.]]></description>
			<content:encoded><![CDATA[<p>In the last fleeting moments of a turbulent, unpredictable and unflaggingly interesting decade, one need only look at some of the headlines and newsbites of the day to see the shape of <strong>marketing</strong> things to come.</p>
<p>Here’s an <a title="http://news.yahoo.com/s/ap/us_free_broadcasters_in_peril" href="http://news.yahoo.com/s/ap/us_free_broadcasters_in_peril">article</a> about the potential end of “free TV,” as the nation’s top networks contemplate moving to a cable-like pay-TV model to compensate for declining viewership and lost ad revenue.</p>
<p>The lesson for marketers on the road ahead: we&#8217;ll have to be flexible, as old rules are cast aside and new opportunities emerge.</p>
<p>I’m struck by today’s <a title="http://www.cnn.com/2009/WORLD/meast/12/29/timeline.iran.turmoil/" href="http://www.cnn.com/2009/WORLD/meast/12/29/timeline.iran.turmoil/">images</a> of protesters in Iran, some of which are no doubt captured stealthily via cell phones and smart phones. By actual witnesses and participants&#8230; not professional journalists.</p>
<p>The lesson for future marketers: <a title="http://logicaljuice.mlinc.com/2009/11/24/authenticity-your-strongest-asset/" href="http://logicaljuice.mlinc.com/2009/11/24/authenticity-your-strongest-asset/">authenticity</a> and immediacy can trump slick and polished.</p>
<p>I’m bemused by this <a title="http://www.nytimes.com/2009/12/21/technology/internet/21facebook.html" href="http://www.nytimes.com/2009/12/21/technology/internet/21facebook.html">story</a> about teens working to curb their Facebook obsession. Hopefully, they’ll share their advice with their increasingly obsessed parents and grandparents!</p>
<p>The lesson for soothsaying marketers: <strong>social media has inserted itself firmly and fixedly into the mainstream.</strong> We must embrace this, and leverage its potential.</p>
<p>Indeed, technological and behavioral changes have quickly, profoundly changed how we market products and services. And yet, at the core of all this evolution, consumers still exhibit a fundamental desire for engagement (such as fabulous cable shows like <em><span style="font-style: normal; font-family: 'Calibri','sans-serif';"><a title="http://blogs.amctv.com/breaking-bad/" href="http://blogs.amctv.com/breaking-bad/"><em title="http://blogs.amctv.com/breaking-bad/">Breaking Bad</em></a></span></em> or <em><span style="font-style: normal; font-family: 'Calibri','sans-serif';"><a title="http://twitter.com/MadMen_AMC" href="http://twitter.com/MadMen_AMC"><em title="http://twitter.com/MadMen_AMC">Mad Men</em></a></span></em>), truth (from the front lines of Iran or anywhere) and a social connection (online and in real life). These are the timeless tenets of effective marketing. Stick to them, and let’s go boldly into the new decade!</p>
<p>Ahem&#8230;after I check my <a title="http://www.facebook.com/" href="http://www.facebook.com/">Facebook</a> Live Feed.</p>
]]></content:encoded>
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		<item>
		<title>Brand Amp: A Lesson from the Gleeks</title>
		<link>http://blog.mlinc.com/2009/12/22/brandamp-a-lesson-from-the-gleeks/</link>
		<comments>http://blog.mlinc.com/2009/12/22/brandamp-a-lesson-from-the-gleeks/#comments</comments>
		<pubDate>Tue, 22 Dec 2009 16:41:07 +0000</pubDate>
		<dc:creator>Jim Sciancalepore, VP/Sr. Creative Director</dc:creator>
				<category><![CDATA[Brand Amp]]></category>
		<category><![CDATA[Conversation-Centric Marketing]]></category>
		<category><![CDATA[How to Go Social]]></category>
		<category><![CDATA[brands]]></category>
		<category><![CDATA[connections]]></category>
		<category><![CDATA[conversations]]></category>
		<category><![CDATA[glee]]></category>
		<category><![CDATA[gleeks]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://logicaljuice.mlinc.com/?p=1933</guid>
		<description><![CDATA[You need to make an emotional connection with your audience – in your stores, in your marketing, at every possible touchpoint.



]]></description>
			<content:encoded><![CDATA[<p><img title="geeks poster" src="http://logicaljuice.mlinc.com/wp-content/uploads/2009/12/geeks-poster.jpg" alt="geeks poster" width="148" height="176" align="left" />According to a recent <em>Ad Age</em> Mediaworks <a href="http://adage.com/mediaworks/article?article_id=141030" target="_blank">post</a>, <a href="http://www.fox.com/glee/" target="_blank"><em>Glee</em></a> is the most Twitter-worthy show on TV right now. In fact, the day after its recent season finale, there were 78,380 tweets name-checking &#8220;Glee&#8221; – quoting dialogue, sharing opinions and generally reveling in their Gleekiness.</p>
<p>(Serious fans of <em>Glee</em> call themselves “Gleeks.” As far as I’m concerned, Gleek is a <a href="http://en.wikipedia.org/wiki/Gleek_%28Super_Friends%29" target="_blank">Superfriends space monkey</a>. But that’s a debate for another day.)</p>
<p>As <em>Ad Age</em> opines, “There is no other show on TV right now that gets as much free, voluntary <strong>social media marketing</strong> courtesy of fans.”</p>
<p><img title="glee_twitter" src="http://logicaljuice.mlinc.com/wp-content/uploads/2009/12/glee_twitter.jpg" alt="glee_twitter" width="348" height="265" align="right" />So how can your business hit the right notes and bust the right moves to engender this kind of enthusiasm? Short of hiring the glorious <a href="http://www.imdb.com/name/nm0528331/" target="_blank">Jane Lynch</a>, the lesson to take away from this viral success is that you need to make an emotional connection with your audience – in your stores, in your marketing, at every possible touchpoint.</p>
<p>It all comes back to your <strong>brand</strong>. Is it <a href="http://www.mlinc.com/products/brandamp/" target="_blank">conversation-worthy</a>? Frame it right and customers and prospects will happily help sing your praises.</p>
<p><a href="http://www.mlinc.com/zeitgeist/request.cfm?fid=3&amp;cid=posm_mlw_harnessthepower_lj" target="_blank"><img title="footer_AD_integrate" src="http://logicaljuice.mlinc.com/wp-content/uploads/2009/11/footer_AD_integrate2.jpg" alt="footer_AD_integrate" width="225" height="165" align="left" /></a><br />
<strong>Harness the power of social media.</strong> Register for your <a href="http://www.mlinc.com/zeitgeist/request.cfm?fid=3&amp;cid=posm_mlw_harnessthepower_lj" target="_blank">free presentation</a> today and find out how you can use social media to build your brand and business.</p>
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