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	<title>Media Logic Blog &#187; networks</title>
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		<title>Crowd Control</title>
		<link>http://blog.mlinc.com/social-marketing/crowd-control/</link>
		<comments>http://blog.mlinc.com/social-marketing/crowd-control/#comments</comments>
		<pubDate>Thu, 31 Dec 2009 16:07:16 +0000</pubDate>
		<dc:creator>Scott Rodgers</dc:creator>
				<category><![CDATA[How to Go Social]]></category>
		<category><![CDATA[Social Marketing]]></category>
		<category><![CDATA[awareness]]></category>
		<category><![CDATA[brand communities]]></category>
		<category><![CDATA[christmas #1]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[networks]]></category>
		<category><![CDATA[Rage Against the Machine]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[traditional marketing]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[X-Factor]]></category>

		<guid isPermaLink="false">http://logicaljuice.mlinc.com/?p=2030</guid>
		<description><![CDATA[<img src="http://blog.mlinc.com/wp-content/uploads/2009/12/Crowd-Control_12-31-09exc.jpg" alt="Crowd Control" title="Crowd-Control_12-31-09exc" width="130" height="130" align="left" />

A yuletide tale of the power of social media - an unsuspecting Rage Against the Machine overcomes the mighty X-Factor machine to nab the UK’s coveted “Christmas #1” through a highly-targeted, well-timed social media campaign.]]></description>
			<content:encoded><![CDATA[<p>British media coverage concerning what song will sit at the top of the UK Singles Chart on December 25th – a.k.a., the “<a href="http://en.wikipedia.org/wiki/Christmas_number_1" target="_blank">Christmas #1</a>” – has risen to such fervor that you might think they were discussing possible outcomes of the World Series, the Super Bowl or… whatever those English types do for their so-called “football” (just kidding).</p>
<p>But for the last 4 years the victor has seemed almost pre-ordained, as each Noel found the winner of that year’s  “<a href="http://www.facebook.com/TheXFactor" target="_blank"><em>X-Factor</em></a>” show sitting atop the heap. And up until a few weeks ago, this year’s winner, Joe McElderry, must have been feeling pretty good about his chances to repeat the cycle.</p>
<p>But a funny thing happened on the way to the quorum…</p>
<p>Jon Morter is a part-time DJ and rock fan from Essex. In 2008, on a whim, he tried to gather online support to make Rick Astley&#8217;s “Never Gonna Give You Up” that year’s Christmas #1. He failed, but was intrigued enough by the response he got to try again this year – opting this time, to promote <a href=" http://www.ratm.com/" target="_blank">Rage Against the Machine’s</a> expletive-filled 1992 track “Killing in the Name.”</p>
<p>His plan? A coordinated<strong> social media </strong>effort to generate an extreme uptick in sales during the one week it would matter.</p>
<p>Jon started a Facebook group dedicated to his cause and quickly started to see  the power of a motivated ”brand community.” The group grew exponentially – in  both awareness and support – simply by nature of the message (and the media).  Then on December 15<sup>th</sup>, successful comedian <a title="http://twitter.com/serafinowicz" href="http://twitter.com/serafinowicz">Peter Serafinowicz</a> rallied his more  than 268,000 Twitter followers to act. With Peter’s goose, Morter’s no-budget  awareness effort snowballed into a popular campaign that eventually gathered the  support of thousands of fans, former <em>X-Factor</em> winners and even <a title="http://www.paulmccartney.com/home.php" href="http://www.paulmccartney.com/home.php">Sir Paul McCartney</a>.</p>
<p><img src="http://blog.mlinc.com/wp-content/uploads/2009/12/Crowd-Control_12-31-09.jpg" alt="Crowd Control" title="Crowd-Control_12-31-09" width="172" height="172" align="right" />When the smoke cleared, more than 500,000 copies of a 17-year-old song were sold over the course of a single week – and “Killing in the Name” was the new Christmas #1. Rage Against the Machine, the unknowing benefactors of the achievement, even pledged to give all profits from their single to charity.</p>
<p>Does this mean that Social Media is always going to be more effective than the traditional marketing machine that drives “<em>X-factor</em>?”</p>
<p>Of course not. Morter’s campaign played off a brand built via <strong>traditional media</strong>, and no doubt was juiced by many mentions in the traditional media.</p>
<p>Yet this story does highlight the communication power of the exponential networks of friends and followers to which almost all of us are now attached.</p>
<p><a href="http://www.mlinc.com/zeitgeist/request.cfm?fid=3&amp;cid=posm_mlw_harnessthepower_lj" target="_blank"><img src="http://blog.mlinc.com/wp-content/uploads/2009/12/footer-AD-integrate.jpg" alt="Footer Revolutionizing" title="footer-AD-integrate" width="225" height="165" align="left" /></a><br />
<strong>Harness the power of social media.</strong> Register for your <a href="http://www.mlinc.com/zeitgeist/request.cfm?fid=3&amp;cid=posm_mlw_harnessthepower_lj" target="_blank">free presentation</a> today and find out how you can use social media to build your brand and business.</p>
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		<title>A New Marketing Model Emerges from the Chaos</title>
		<link>http://blog.mlinc.com/social-marketing/a-new-marketing-model-emerges-from-the-chaos/</link>
		<comments>http://blog.mlinc.com/social-marketing/a-new-marketing-model-emerges-from-the-chaos/#comments</comments>
		<pubDate>Mon, 14 Dec 2009 17:40:04 +0000</pubDate>
		<dc:creator>Tara Burnham</dc:creator>
				<category><![CDATA[How to Go Social]]></category>
		<category><![CDATA[Social Marketing]]></category>
		<category><![CDATA[conversation-centric]]></category>
		<category><![CDATA[empowered consumers]]></category>
		<category><![CDATA[media integration]]></category>
		<category><![CDATA[modern marketing model]]></category>
		<category><![CDATA[networks]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://logicaljuice.mlinc.com/?p=1878</guid>
		<description><![CDATA[<img src="http://blog.mlinc.com/wp-content/uploads/2009/12/CCM-Whitepaper_12-14-09.jpg" alt="A New Marketing Model Emerges from the Chaos" title="CCM-Whitepaper_12-14-09" width="220" height="300" align="right" />Take one part struggling economy and two parts massive social networking and you’ve got a recipe for marketing chaos.

Throughout 2009, professionals on both the client and agency side have been scrambling to make sense of a new marketing reality – tighter budgets, mobile computing, empowered consumers – and get their heads around its implications relative to strategy, creative, media and budgets.

A few of the answers are coming into focus.

<a href="http://www.mlinc.com/papersml/request.cfm?cid=ccmmktg_mlw_ccmwp-dl_lj"><strong>DOWNLOAD THE WHITEPAPER</strong></a>]]></description>
			<content:encoded><![CDATA[<p><img src="http://blog.mlinc.com/wp-content/uploads/2009/12/CCM-Whitepaper_12-14-09.jpg" alt="A New Marketing Model Emerges from the Chaos" title="CCM-Whitepaper_12-14-09" width="220" height="300" align="right" />Take one part struggling economy and two parts massive social networking, and you’ve got a recipe for marketing chaos.</p>
<p>Throughout 2009, professionals on both the client and agency side have been scrambling to make sense of a new marketing reality – tighter budgets, mobile computing, empowered consumers – and get their heads around its implications relative to strategy, creative, media and budgets.</p>
<p>A few of the answers are coming into focus.</p>
<p><a href="http://www.mlinc.com/papersml/download.cfm?pid=3"><strong>DOWNLOAD THE WHITEPAPER</strong></a></p>
<p>In this whitepaper, “Conversation-Centric Marketing: Making Sense of the New Social Order,” Media Logic cuts through the confusion to present a new model for <strong>marketing</strong>. We outline the radical changes that have occurred in traditional client-agency-customer hierarchies; suggest a framework to help guide <strong>strategy </strong>and integrate <strong>traditional and social media</strong>; and offer a concise list of suggestions for how the client/agency relationship must evolve in order to take full advantage of the opportunities presented.</p>
<p>Media Logic welcomes all comments.</p>
]]></content:encoded>
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		<title>Social Media and the Seasonal Spending Spree</title>
		<link>http://blog.mlinc.com/social-marketing/social-media-and-the-seasonal-spending-spree/</link>
		<comments>http://blog.mlinc.com/social-marketing/social-media-and-the-seasonal-spending-spree/#comments</comments>
		<pubDate>Mon, 30 Nov 2009 17:11:15 +0000</pubDate>
		<dc:creator>Tara Burnham</dc:creator>
				<category><![CDATA[Emerging Media]]></category>
		<category><![CDATA[Social Marketing]]></category>
		<category><![CDATA[black friday]]></category>
		<category><![CDATA[Capital News 9]]></category>
		<category><![CDATA[holiday shopping]]></category>
		<category><![CDATA[networks]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://logicaljuice.mlinc.com/?p=1707</guid>
		<description><![CDATA[<img src="http://blog.mlinc.com/wp-content/uploads/2009/11/PB-on-CN9_11-30-09.jpg" alt="Social Media and the Seasonal Spending Spree" title="PB-on-CN9_11-30-09" width="200" height="143" align="left" />This year social media adds to the frenzy of <a href="http://en.wikipedia.org/wiki/Black_Friday_(shopping)">Black Friday </a>and doorbuster deals, with retailers like <a href="http://www.facebook.com/bestbuy?v=app_10442206389">Best Buy</a> and <a href="http://twitter.com/SEARSdeals">Sears</a> offering tech-savvy consumers special savings and services via social networks and smartphones. Media Logic's Director of Media Integration Patrick Boegel discusses how social media is reshaping the retail season during an interview with <a href="http://www.capitalnews9.com">Capital News 9</a>'s Britt Godshalk.

<a href="http://capitalnews9.com/all-regions-news-2131-content/top_stories/488729/social-networking-santa"><strong>Watch the interview on Capital News 9</strong></a>]]></description>
			<content:encoded><![CDATA[<p><img src="http://blog.mlinc.com/wp-content/uploads/2009/11/PB-on-CN9_11-30-09.jpg" alt="Social Media and the Seasonal Spending Spree" title="PB-on-CN9_11-30-09" width="200" height="143" align="left" />This year <strong>social media</strong> adds to the frenzy of <a href="http://en.wikipedia.org/wiki/Black_Friday_(shopping)">Black Friday </a>and doorbuster deals, with retailers like <a href="http://www.facebook.com/bestbuy?v=app_10442206389">Best Buy</a> and <a href="http://twitter.com/SEARSdeals">Sears</a> offering tech-savvy consumers special savings and services via social networks and smartphones. Media Logic&#8217;s Director of Media Integration Patrick Boegel discusses how social media is reshaping the retail season during an interview with <a href="http://www.capitalnews9.com">Capital News 9</a>&#8216;s Britt Godshalk.</p>
<p><a href="http://capitalnews9.com/all-regions-news-2131-content/top_stories/488729/social-networking-santa"><strong>Watch the interview on Capital News 9</strong></a></p>
]]></content:encoded>
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		<title>I’d Buy a Lot of Things, Ideally. But I Won’t Buy Tweets.</title>
		<link>http://blog.mlinc.com/social-marketing/i%e2%80%99d-buy-a-lot-of-things-ideally-but-i-won%e2%80%99t-buy-tweets/</link>
		<comments>http://blog.mlinc.com/social-marketing/i%e2%80%99d-buy-a-lot-of-things-ideally-but-i-won%e2%80%99t-buy-tweets/#comments</comments>
		<pubDate>Thu, 01 Oct 2009 18:25:27 +0000</pubDate>
		<dc:creator>Patrick Boegel</dc:creator>
				<category><![CDATA[Emerging Media]]></category>
		<category><![CDATA[How to Go Social]]></category>
		<category><![CDATA[Social Marketing]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[conversation-centric]]></category>
		<category><![CDATA[engagement]]></category>
		<category><![CDATA[evolving marketplace]]></category>
		<category><![CDATA[media buying]]></category>
		<category><![CDATA[media selling]]></category>
		<category><![CDATA[net]]></category>
		<category><![CDATA[networks]]></category>
		<category><![CDATA[social media platforms]]></category>
		<category><![CDATA[tweets]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://logicaljuice.mlinc.com/?p=1195</guid>
		<description><![CDATA[<img src="http://blog.mlinc.com/wp-content/uploads/2009/10/CPP-CPM-Tombstone_10-1-09exc.jpg" alt="I’d Buy a Lot of Things, Ideally. But I Won’t Buy Tweets." title="CPP-CPM-Tombstone_10-1-09exc" width="54.5" height="87.5" align="right" />The evidence is overwhelming -- the days of just hammering our customers with as many impressions as possible and waiting for the anecdotal reaction are dead.]]></description>
			<content:encoded><![CDATA[<p><img src="http://blog.mlinc.com/wp-content/uploads/2009/10/Buy-Social_10-1-09.jpg" alt="I’d Buy a Lot of Things, Ideally. But I Won’t Buy Tweets." title="Buy-Social_10-1-09" width="200" height="197" align="right" />Recently, the Center for Media Research announced the release of its “2010 Media Planning Intelligence Study” &#8212; an online survey of more than 1,000 media buyers and planners. What is the big nugget cast to peak readers’ interest? As <a href="http://www.btobonline.com/apps/pbcs.dll/article?AID=/20090915/MEDIABUSINESS/909159995" target="_blank">reported</a> by BtoB’s Media Business, the results state that 56% of media buyers plan to buy ads on social networks next year. Beyond what buyers plan to do, the survey also asked them to categorize their preferred media buys as “ideally” and “realistically.” Not surprisingly, social networks were the top “ideal” buy for this audience.</p>
<p>I’d buy a lot of things, ideally. I’d talk to the NFL about being the sole sponsor of the Super Bowl, ideally. Print publications would let me get consistent placement in specifice content &#8212; not just covers, mastheads or TOC’s, ideally. I’d buy the patent to DVRs and toss it to the scrap heap (not really, but you get the point).</p>
<p>The difference between “ideally” and “realistically” is not simply a matter of desire versus budget. At least it shouldn’t be. The difference here is likely more rooted in an “I need some of that” philosophy regarding social media, with a dab of “but how” in the realistic-implementation department.</p>
<p><img src="http://blog.mlinc.com/wp-content/uploads/2009/10/CPP-CPM-Tombstone_10-1-09.jpg" alt="I’d Buy a Lot of Things, Ideally. But I Won’t Buy Tweets." title="CPP-CPM-Tombstone_10-1-09" width="155" height="250" align="left" />A huge problem in the world of media buying, planning and selling (don’t forget selling) is getting outside the comfort zone. It is easy and comfortable to continue with our GRPs, CPPs, CPMs, and happy reach and frequency scales. Neither the buying nor the selling side is often overflowing with creative solutions to the broken acronym system. Anyone who remembers the late 1990s in the world of advertising will recall the glory of the internet all rolled up into one tremendous “click.” Buyers and sellers were giddy with the word click the way Beavis was with fire. I mean truly, it was fascinating to sellers who no longer just sold impressions and reach; they could sell you an action. As it turns out, that action &#8212; minus some pretty serious engagement if not sales &#8212; is a pretty weak metric. And so here we are, an entire decade later. We’ve evolved tremendously, right? We are learning, right? Not so much.</p>
<p>I bore witness this summer to one of the most poorly conceived RFP answers ever received in my media career. A television station trying to sell one of my planners “tweets” at $50 a pop for a client’s campaign this fall. Let me put that into perspective for you, in case you are only laughing at the idea of paying for a tweet but are not familiar with the decaying math of media buying and selling. The aforementioned television station built the pricing on a CPM basis, or cost per thousand. So in essence you have the privilege of paying them $50 to reach their 1,500 followers. Ah-ha, social media solution, sell it like it is a thirty second television commercial. Return to laughing.</p>
<p>This is not to say that there are not opportunities to buy advertising within the social media ecosystem, or that those buys are not potentially very good for brands. <a href="http://www.altimetergroup.com/" target="_blank">Altimer</a> and <a href="http://www.wetpaint.com/" target="_blank">Wetpaint</a> released a study this July which discussed how engagement on social media platforms <a href="http://www.altimetergroup.com/2009/07/engagementdb.html" target="_blank">benefits</a> brands. Number one on that list is <a href="http://twitter.com/starbucks" target="_blank">Starbucks</a>, who not only does a great job of engagement on social platforms, but buys engagement <a href="http://www.mediapost.com/publications/?fa=Articles.showArticle&amp;art_aid=110369" target="_blank">advertising </a>to promote their presence.</p>
<p>The evidence is overwhelming &#8212; the days of just hammering our customers with as many impressions as possible and waiting for the anecdotal reaction are dead. The consumer expects more and, frankly, demands more. Content providers and many brands are implementing a wide array of tactics to find what fits. These include, but are not limited to, the traditional sponsored <a href="http://www.facebook.com/search/?q=us+weekly&amp;init=quick#/UsWeekly?v=app_56625786785&amp;ref=search" target="_blank">approach</a> but also include a localized “impact the social water cooler” <a href="http://www.amymengel.com/2009/09/locally-targeted-mcdonalds-tv-ads-turning-heads/" target="_blank">method</a>. Somewhat ironically, the advertiser in both linked instances is McDonald’s. I can’t fault them for putting their eggs in each basket, though I suspect they will get more out of their attempt to generate conversation than they will by simply associating with US Weekly’s Facebook content. Still sponsoring content is much more realistic (if not ideal) and certainly less laughable than buying tweets.</p>
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