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	<title>Media Logic Blog &#187; traditional media</title>
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		<title>Empowered Consumers Push Brands to Cut Loose</title>
		<link>http://blog.mlinc.com/social-marketing/empowered-consumers-push-brands-to-cut-loose/</link>
		<comments>http://blog.mlinc.com/social-marketing/empowered-consumers-push-brands-to-cut-loose/#comments</comments>
		<pubDate>Tue, 05 Jan 2010 20:38:50 +0000</pubDate>
		<dc:creator>Ronald Ladouceur</dc:creator>
				<category><![CDATA[Social Marketing]]></category>
		<category><![CDATA[brands]]></category>
		<category><![CDATA[campaigns]]></category>
		<category><![CDATA[conversation-centric]]></category>
		<category><![CDATA[Dominos]]></category>
		<category><![CDATA[empowered consumers]]></category>
		<category><![CDATA[integrated strategy]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[media landscape]]></category>
		<category><![CDATA[Pepsi]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Taco Bell]]></category>
		<category><![CDATA[traditional media]]></category>

		<guid isPermaLink="false">http://logicaljuice.mlinc.com/?p=2062</guid>
		<description><![CDATA[If there is one truth in our new conversation-marketing world, it is that brands need to be fearless and try new things. Three big campaigns in the pipeline right now – from Pepsi, Domino's and Taco Bell – are testing the new rules of marketing in a conversation-centric world.

Will these campaigns succeed? Fail? From a branding perspective, does it matter?]]></description>
			<content:encoded><![CDATA[<p>Three big campaigns in the pipeline right now are testing the new rules of marketing in a conversation-centric world: Pepsi&#8217;s &#8220;<a title="http://www.refresheverything.com/" href="http://www.refresheverything.com/">Refresh Everything</a>,&#8221; Domino&#8217;s &#8220;<a title="http://www.pizzaturnaround.com/" href="http://www.pizzaturnaround.com/">Pizza Turnaround</a>&#8221; and Taco Bell&#8217;s &#8220;<a title="http://drivethrudiet.com/" href="http://drivethrudiet.com/">Drive-Thru  Diet</a>.&#8221;</p>
<p>All are being hailed as <strong>social media</strong> innovations and harbingers of the death of traditional advertising. More  accurately, they are examples of big brands scrambling to cope with consumer empowerment and a fractured media landscape.</p>
<p>Pepsi&#8217;s &#8220;Refresh Everything&#8221; campaign is the most ambitious. At the very least it is a great stunt. The  company <a title="http://abcnews.go.com/Business/pepsis-big-gamble-ditching-super-bowl-social-media/story?id=9402514" href="http://abcnews.go.com/Business/pepsis-big-gamble-ditching-super-bowl-social-media/story?id=9402514">made  the news</a> by deciding to <em>not</em> run Super Bowl ads. That announcement  probably generated more media exposure than running Super Bowl ads would have. Beyond the stunt, the campaign is a brave experiment. Pepsi is gambling that  distributing $20 million across thousands of bloggers/activists will gain more media exposure than $20 million spent during Super Bowl. They&#8217;re gambling on the social media &#8220;network effect.&#8221; And they are gambling that &#8220;do-gooders&#8221; will not be embarrassed to attach their ideas to a big corporate brand. We think Pepsi  could have given the campaign more of a <strong>traditional media</strong> push. Regardless, if it works, Pepsi will have succeeded in killing two birds with one  stone – they will effectively counter their &#8220;big bad global brand&#8221; image and  multiply their media investment. What is notable about this campaign is that it  is all about mission and has nothing to do with product.</p>
<p>Domino&#8217;s &#8220;Pizza  Turnaround,&#8221; on the other hand, it is all about the product. It’s the story of  how the company changed its standard pizza formula in response to customer  feedback. No mission, but very conversation-centric. The launch video struck  just the right note. It’s lighter and less ambitious than the world-changing  Pepsi campaign, but then again we are talking about soda pop and fast food here.  Because it comes off as honest, responsive and relevant to the product, this  campaign is likely to connect. It will drive reconsideration and trial. Whether  the &#8220;new&#8221; product can live up to the promise, well &#8230; Regardless, as an example  of a good <strong>conversation-centric marketing campaign</strong>, it’s a hot  four-cheese success!</p>
<p>Finally, the Taco Bell &#8220;Drive-Thru Diet&#8221; campaign.  Hmm&#8230; Rather than leverage the conversation to address the company’s real  product issues, like Domino&#8217;s is trying, or focus on a mission, like Pepsi, Taco  Bell is attempting to use an <strong>integrated media strategy</strong> to do  that old fashioned marketing trick – sell us a counter-factual pile of beans.  They’re going to try and get us to believe that stuffing down fatty foods in our  cars can help us lose weight. What? Who is going to buy that? I can believe that  a Subway lettuce sandwich is a better choice than a greasy burger. But can I  really believe that a Taco Bell &#8220;diet&#8221; will make me skinny?</p>
<p>Yet, despite  the critique, I have to applaud all three efforts.</p>
<p>We are living in  interesting times. And if there is one truth in our new <a title="http://logicaljuice.mlinc.com/2009/12/14/a-new-marketing-model-emerges-from-the-chaos/" href="../2009/12/14/a-new-marketing-model-emerges-from-the-chaos/">conversation-centric  marketing world</a>, it is that brands need to be fearless and try new things.  Cut the strings of caution! Experiment. Even if Taco Bell customers don’t lose  weight, Domino&#8217;s doesn&#8217;t deliver and Pepsi falls flat, there&#8217;s little downside.  That&#8217;s the irony of consumer empowerment. Brands have lost a lot of authority,  but they&#8217;re no longer expected to be perfect either.</p>
<p><a href="http://www.mlinc.com/zeitgeist/request.cfm?fid=2&amp;cid=znc_mlw_znc2_lj" target="_blank"><img title="request-demo_banner" src="http://logicaljuice.mlinc.com/wp-content/uploads/2009/11/request-demo_banner.gif" alt="request-demo_banner" width="525" height="130" align="left" /></a></p>
]]></content:encoded>
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		<item>
		<title>Putting Their Best Foot Forward</title>
		<link>http://blog.mlinc.com/branding-2/putting-their-best-foot-forward/</link>
		<comments>http://blog.mlinc.com/branding-2/putting-their-best-foot-forward/#comments</comments>
		<pubDate>Mon, 19 Oct 2009 16:30:29 +0000</pubDate>
		<dc:creator>Randy Burge</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[brand awareness]]></category>
		<category><![CDATA[brand communities]]></category>
		<category><![CDATA[communications strategies]]></category>
		<category><![CDATA[empowered consumers]]></category>
		<category><![CDATA[marketing goals]]></category>
		<category><![CDATA[Silver Sneakers]]></category>
		<category><![CDATA[targeted messaging]]></category>
		<category><![CDATA[traditional media]]></category>

		<guid isPermaLink="false">http://logicaljuice.mlinc.com/?p=1278</guid>
		<description><![CDATA[<img src="http://blog.mlinc.com/wp-content/uploads/2009/10/Silver-Sneakers-TV_10-19-09.gif" alt="Putting Their Best Foot Forward" title="Silver-Sneakers-TV_10-19-09" width="298" height="281" align="right" />So why are a series of active older adults declaring “I have SilverSneakers<sup>®</sup>” if they’re not actually wearing said sneakers? It’s the creative hook to a new TV spot that we developed for the nation's premier senior fitness program, SilverSneakers, from Healthways. The spot is designed to build name recognition for the SilverSneakers program, while demonstrating the end benefit of lifelong fitness — the ability to stay active, and enjoy life.]]></description>
			<content:encoded><![CDATA[<p><img src="http://blog.mlinc.com/wp-content/uploads/2009/10/Silver-Sneakers-TV_10-19-09.gif" alt="Putting Their Best Foot Forward" title="Silver-Sneakers-TV_10-19-09" width="298" height="281" align="right" />So why are a series of active older adults declaring “I have SilverSneakers<sup>®</sup>” if they’re not actually wearing said sneakers? It’s the creative hook to a new TV spot that we developed for the nation&#8217;s premier senior fitness program, SilverSneakers, from Healthways. The spot is designed to build name recognition for the SilverSneakers program, while demonstrating the end benefit of lifelong fitness — the ability to stay active, and enjoy life.</p>
]]></content:encoded>
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