Tag Archives: Zeitgeist & Coffee
May 5, 2010
Making Social Media Work Out for Older Adults
Here at Media Logic, we’ve been busy working out social media for older adults…
In our recent work with Healthways SilverSneakers Fitness Program, we’ve discovered that older adults are readily embracing social media – to share health, fitness and life goals –by increasing engagement among a mature audience by twenty-fold in just a few months.
Posted in How to Go Social, Social Marketing, Zeitgeist & Coffee
Tagged brand communities, collaborative marketing, engagement, engaging mature adults, Facebook, health and wellness, Healthways, loyalty, matures, membership-based organizations, older adult communities, older adults, Silver Sneakers, social marketing, social marketing solution, social media, social media as a marketing tool, social media management suite, strategic social marketing, Zeitgeist & Coffee
April 21, 2010
Engaging the Aging: Creating Conversation for SilverSneakers
Through our recent work with Healthways SilverSneakers, Media Logic is proving the value of strategic social marketing for membership-based organizations. In partnership with us, SilverSneakers has employed a nimble social media content development strategy and our revolutionary social media management suite, Zeitgeist & Coffeesm, to enhance its engagement with members – increasing participation, fostering loyalty and stimulating new membership growth.
Watch as our conversation manager, Michelle, provides a behind-the-scenes look at how Media Logic and SilverSneakers are using social media as a marketing tool for collaboration and interaction with an active community of older adults.
Posted in How to Go Social, Social Marketing, Zeitgeist & Coffee
Tagged collaboration, communities, conversation manager, engagement, growth, interaction, loyalty, membership organizations, seniors, Silver Sneakers, social media as a marketing tool, social media content development, social media management suite, strategic social marketing, Zeitgeist & Coffee
April 15, 2010
Duck! Rabbit! Duck! Seeing Beyond the Social Ownership Illusion
Who owns social, anyway? It’s the question Pete Blackshaw asks in his insightful 4/12/2010 Ad Age article.
Blackshaw does a wonderful job highlighting the dualities and absurdities (not to mention clichés) that emerge in any discussion of social ownership. I think these dualities emerge because what we have in social is one of those “duck/rabbit” or “vase/face” optical illusions which delight and frustrate us because, although we can see both things easily, our brains won’t allow us to see both at the same time. “It’s a duck! It’s a rabbit! It’s a duck!”
It’s the same with social.
March 4, 2010
Stop Thinking Social Media. Start Thinking Social Business.
The social web is driving a revolution. But it is not the fact that we can now communicate with customers and prospects socially that defines this revolution. It is the fact that we can now collaborate with customers and prospects… as well as with business colleagues, marketing partners, and advocates socially.
In her excellent recent article for Advertising Age, Kunur Patel outlined the struggles big-name social media pioneers have faced trying to implement effective social media content creation and approval processes.
One of the companies, Ford, stumbled on something really remarkable.
October 27, 2009
Z&C Poll RESULTS: Charmin Promotion – Over the Line or Smart and Fun?
A strong majority of Z&C Poll participants (66%) felt that the latest Charmin promotion is, at the very least, fun. And very, very few thought it was in poor taste. “Enjoy the Go” Charmin!
The “Enjoy the Go” promotion is an attempt by Charmin to build buzz and drive awareness using a conversation-centric marketing approach. Twitter chatter has died down since last week, but we will be watching (from afar) to see how this promotion develops when it launches at the end of November.
Posted in Social Marketing, Social Promotions, Zeitgeist & Coffee
Tagged brand awareness, Charmin, conversation-centric, Zeitgeist & Coffee
October 23, 2009
Social Media: It’s Not Defense. It’s Not Offense. It’s Interaction!
In his recent interview with Media Logic, social media consultant Jason Falls noted the very cool and too often undervalued role social media tools like Zeitgeist & Coffee play in charging up client-side, client/agency and client/world creative interaction.
Jason latched onto our product as an easy way to step clients into social media.
And in true social media fashion, his feedback helped us refine our pitch.
Media Logic’s Zeitgeist & Coffee opens a fat pipe of information that flows without resistance between client, agency, influencer and customer. But raw information is not where the value lies. It’s the social interaction surrounding its contextualization and use – particularly when managed with a real live human at the hub – that modifies creative thinking, leading to more rapid development of innovative strategies, refined brand positionings and even new products.
October 22, 2009
Z&C Poll: Charmin Promotion – Over the Line or Smart and Fun?
Vote in our latest Z&C Poll!
We’ve seen brands respond to the challenge of conversation-centric marketing in vastly different ways. Some have reacted by becoming even more cloistered; others are testing the outer boundaries of taboo. Charmin’s latest promotion shows that CPG, at least relative to this brand, has chosen the latter path.
John Jordan, a member of Media Logic’s xTeam, came across a CNET.com article this morning about Charmin’s promotion. It generated quite the conversation at Media Logic:
From: John Jordan
Odd story, but should be interesting: Charmin to pay 5 people $10k to blog, and share experience in a makeshift bathroom.
From: Patrick Boegel
It might be insane, but the methodology from P&G is likely spot on. This campaign will generate attention and receive coverage from bloggers and the media. Regardless of the tenor of the coverage, good or bad, people will be writing about this promotion for awhile.
From: Ron Ladouceur
Maybe it’s because I came of age in the earthier 70s, but to me this sounds like a fantastic Social Juice promo (though, in this case, “juice” might be an ugly word). Can you imagine how great a sell it took to get a bunch of P&G execs to sign off on “enjoy the go?” Hats off! Frankly, I think the author of this review sounds a bit constipated. She could use a Charmin break.
Time will tell if Charmin’s latest promotion will be a success or failure. But, at least around here, it’s got people talking.
What do you think? Does the latest Charmin Times Square bathroom campaign push past the boundaries of good taste or is it an effective exploitation of a taboo subject?
October 21, 2009
Z&C Poll RESULTS: Pepsi iPhone App — Major Mishap or Non-Issue?
Pepsi had a pretty bad Twitter morning on October 13. But Falcon Heene may have helped Pepsi escape major embarrassment. Just two days later, as the story about Pepsi’s “sexist” iPhone App, “AMP UP Before You Score,” began to gain some real traction, #balloonboy sucked up all the media oxygen and became the biggest trending topic in Twitter history.
So will there be any fallout?
Media Logic’s Z&C Poll, first posted on the 15th, shows there might not be much. Nearly three-quarters of respondents (73%) said any controversy would soon be forgotten. And curiously, nearly as many people who said the story wouldn’t be forgotten thought it was as likely to help the brand as hurt it.
The breakdown by sex is somewhat more interesting.
Way fewer women than men thought the whole thing would blow over. 67% versus 79%. Yet within those groups, as many of the remaining voters thought the story would help the brand as hurt it.
What’s the bottom line? A week and a day or two in, #pepsifail is still popping up once every hour or so on Twitter. By comparison, #balloonboy is popping up once every second. Pepsi apologized but did not pull its app. Perhaps brands, aware of the cynicism and short attention spans of the online audience, are learning not to panic when faced with bad PR. Perhaps Pepsi escaped only because our attention was diverted.
Posted in Social Marketing, Zeitgeist & Coffee
Tagged #balloonboy, awareness, branding, iPhone, mobile apps, Pepsi, trending topics, Twitter, Zeitgeist & Coffee
October 15, 2009
Z&C Poll: Pepsi iPhone App — Major Mishap or Non-Issue?
Pepsi sure has stirred up a storm with its ‘AMP UP Before You Score’ iPhone App. Bloggers are all over it, accusing the makers of a kind of casual sexism we haven’t seen in decades. Defenders suggest that since women were involved in the concept and development of the App, there’s nothing to see here.
Tell us what you think. See what others think.
Take the Z&C Poll.
And be sure and come back and give us a quick comment.
Posted in Social Marketing, Zeitgeist & Coffee
Tagged blogging, branding, conversations, iPhone, mobile apps, Pepsi, Zeitgeist & Coffee